Ella Durham
she/her
Operations Manager
More about Ella…
Hello! My name is Ella, I am originally from Wellington, New Zealand and have been living in Brisbane since mid 2019. Graduating from University in 2017, I gained a Bachelors in Economics and Management. I swiftly moved into Store, People and Multi- Location Management through the Fashion Retail and Beauty Industries. Coming from a background in both Operations Management and Customer Service, these skills have always been so harmonious to my personality!
What does your role look like?
Building the business baby! You will see me in the salon throughout the week, doing all I can to assist our wonderful team! I'll be there to meet and greet clients, work 1:1 with each team member, get to bond and watch first hand the creativity that happens in our salons. Some days I will be tucked away working on the back end of our operations and business strategy. I love that Ella&Jade offers me space to foster my team and their goals, while building on my more analytical mind and aptitude for business.
Why Ella&Jade?
I was drawn to Ella&Jade immediately, the way in which they host clients through the space, the way they focus so much on the salon experience, creating an environment so removed from the transactional. Departing from what is ordinary, while fostering such bonds with all near and dear entering our salons. Meeting Alannah was very pivotal in my eagerness to work for Ella&Jade, seeing and hearing Alannah's journey in the Hair Industry was really powerful, and I wanted to be apart of it!
Beyond the salon:
Morning walk to grab some coffee, spending time with my family and friends. My hobbies include good food and wine, listening to music and enjoying the outdoors!