Dear Clients,

We require a deposit to be paid upon booking each appointment. The percentage of the deposit depends on the service you are having done, and this amount will come off your total invoice on the day of your appointment.

Our salons are very busy! We appreciate that sometimes things happen, however we do require at least 48 hours notice prior to a cancellation or reschedule, otherwise your deposit unfortunately can not be refunded. We also ask that if you need to make adjustments to your booking, that this is done at least 48 hours prior to your appointment.

In the event that we are able to fill your spot for a late cancellation, we are happy to apply your deposit as a credit for a future booking. This does not apply to NO SHOWS.

If for whatever reason you book an appointment and do not show to it, 100% of the total booking price will need to be paid before rebooking. If you are running late for your appointment, please send a message as soon as possible. If you arrive late and we need to alter and/or shorten your appointment as a result, you will be required to pay the original service cost. This is so that our stylists are appropriately compensated for their time.